Policies
Refund Policy.
Nothing is sold on this site today. Here is what will be published before any paid option opens.
Nothing to pay
No product is on sale and there is no checkout on the site.
Terms first
Any paid option will have its refund terms on this page before it is sold.
Questions
Ask about a planned option through the contact form.
Last updated 18 October 2026
Nothing is sold today.
Smart Learning Path does not sell anything at the moment. There is no checkout, we take no payments and we hold no payment details, so there is nothing to refund. If anyone asks you to pay for a Smart Learning Path resource, the request did not come from us; please tell us through the contact form.
The free resources stay free.
The 7 Day Spanish Starter Plan, the Conversation Rescue Card, the 10 Minute Practice Planner and the free lessons are free and will remain free. Downloading one, or asking for the plan by email, never creates a purchase.
Planned paid options.
We are planning optional paid support for learners who want more: a Spanish Starter Toolkit, a Four-Week Conversation Course for small groups and a Practice Membership. None of these is open for booking, and no dates have been set. If one of them launches, its delivery, cancellation and refund terms will be published on this page before any sale, and you will be able to read them before you decide.
What those terms will cover.
We have not set any time limits or amounts yet, so none are given here. The published terms will need to answer these questions clearly:
| Planned option | What the terms will need to explain |
|---|---|
| Toolkit (digital materials) | How you receive the files, how long you can access them, and what happens if a file cannot be opened or was not delivered. |
| Group course | How to cancel before the start and what you get back; what happens if an intake is cancelled, for example when too few learners confirm; and what happens if you miss a live session. |
| Practice membership | How to cancel recurring billing, when a cancellation takes effect and what happens to the current billing period. The membership is planned as a separate optional purchase that never starts automatically. |
These are the questions the terms must answer. The answers will be set and published before any sale.
Before any paid launch.
Before a paid option opens, this page will set out:
- The rules and deadlines for cancellations and refunds.
- How to ask for a cancellation or a refund.
- What we will do if something is not delivered or a session does not go ahead.
- How payments and refunds are processed.
Problems with a free download.
If a free file does not open, the complete plan is also on the web page. You can tell us about the problem through the contact form by choosing “A download that does not work”.
Questions and changes.
To ask about a planned option, use the contact form and choose “A planned course, toolkit or membership”. When this policy changes, the date at the top will change too. See also our Terms of Use and Privacy Policy.
Related policies.
Looking for a free resource instead?
Open the complete starter plan and the practice tools without a purchase.
No account or payment needed.